I work with various stakeholders across the Ontario Public Service (OPS) to represent the user's perspective in our discussions and decision-making.
I help Ontario Government to identify assumptions vs reality by capturing evidence-based information.
I lead UX and co-creation sessions toward a people focused thinking.
I embed UX in strategic planning and define Key Performance Indicators to track and measure the success.
I think critically and strategically about people’ experience with different abilities and capabilities.
I am a mentor on ADPList. Sharing my experience help me to reflect and learn.
For my Persian-speaking community, I share my UX practices and reflection.